PRODUCT FAQ
Do all Swoon cans contain Zero Grams of Sugar?
YES <3 Every single can contains zero grams of sugar, so you can treat yourself, all day, every day (without the sugar crash).
Are Swoon ingredients all natural?
Sure are! With so many artificial sweeteners out there, we wanted to make sure that we could keep life sweet without sugar and without anything artificial. If you have a question about a specific allergy, please let us know so that we can look into this for you!
Are Swoon products safe for Diabetics?
Absolutely! Swoon has zero glycemic impact. In fact, our co-founder Jen is a Type 1 Diabetic and she created Swoon in order to enjoy the sweetness in life without sacrificing flavor.
Are Swoon products Gluten-Free, Vegan, or Dairy free?
Yes! Swoon is vegan. We also take allergies and intolerances very seriously. Swoon does not contain any of the top 8 US food allergens as listed by the FDA: Egg, Milk, Peanut, Tree Nuts, Fish, Shellfish, Soybeans, Wheat. If you have a question about a specific allergy, please let us know so that we can look into this for you!
Is Swoon Keto friendly?
Yes, Swoon is keto-friendly! All products have zero sugar and below 2g carbs.
Are Swoon products Kosher?
Yes, all Swoon Lemonades and Teas are Kosher certified!
Does Swoon have an aftertaste?
We don't think so! However, everyone's taste buds are different, so you'll have to try for yourself and let us know what you think! If you are not 100% satisfied with our product, we are happy to make it right. Just email us at support@tasteswoon.com with your order details.
How many flavors of lemonade and tea are there?
We have seven flavors. Classic (a light and smooth lemonade), Pink (for those with a sweet tooth), Half and Half (black tea plus our classic lemonade), Peach Tea (which some say tastes just like Peach Snapple), Ginger Lemonade (with a fresh ginger zing!), Raspberry Tea (juicy raspberry with black tea), and Lemon Tea (black tea with a squeeze of fresh lemon).
What is the Swoon lemonade and iced tea sweetened with?
Our Swoon lemonade and iced tea is sweetened with all-natural, plant-based Stevia and Monk Fruit. What else?!
OTHER FAQ
How can I learn more about Event Sponsorship/Donations?
We'd love to see what we can do! Email support@tasteswoon.com and they will ensure your email makes it to the right person!
What should I do if my promo code isn't working?
We're so sorry you're having issues with those codes. They can be tricky! We have a few solutions that may help. 1) please ensure the product you're buying is 'sold from' Swoon on Amazon (some other sellers also sell our products. You can find this section below the add to cart button on the product page.) 2) If the code still isn't working - email us at support@tasteswoon.com and we'll be sure to get it all sorted!
My order was damaged, what should I do?
Oh no! We’ll get that taken care of. Please email support@tasteswoon.com and we'll be sure to get this sorted out!
How can I order Swoon for wholesale?
Please email us at support@tasteswoon.com and we’ll get you all of the information you need.
Where can I buy Swoon products?
You can find Swoon on Amazon, or to find us in stock at a store near you - checkout our store locator here: tasteswoon.com/pages/locations!
Where is my order?
If you ordered the product online from Amazon, we typically find that going straight to Amazon Customer Support is the quickest route to solving order issues, however if they are unhelpful we can absolutely look into it for you! Just email us at support@tasteswoon.com and let us know what your order number is and what product(s) you ordered - we'll be sure to help you locate that package!
I got the wrong order, what should I do?
We’ll get that taken care of. Please email support@tasteswoon.com with your order number and we'll be sure to get this sorted out.
Do you offer returns or refunds?
Got a problem? We got you covered. Please email support@tasteswoon.com and let us know what your order number and what product(s) you ordered - we'll be sure to make this right!